Learning to Serve for Training Administrators

This experiential workshop is specifically designed to empower professionals with essential service and design thinking concepts and techniques to foster a growth mindset and achieve service excellence. The participants will explore how to adapt to the rapidly evolving demands of the customers and cultivate a sustainable approach to continuous service improvement. By equipping participants with the fundamental concepts and problem-solving skills, this workshop aims to enhance the ability of the participants to thrive in a dynamic customer-oriented environment.