
This certificate is awarded to
for completing the CNM Executive Education Programme
for Crisis Communication Masterclass
held from 18 to 21 April 2022
YEO SOOK YI
Head of Department
Prof Audrey Yue


YEO SOOK YI
With social media, global 24/7 news and a more engaged public, organizations find themselves having to deal with issues and crises in the public eye more than ever before. Managing these situations satisfactorily can mean the difference between survival of the brand. However too many organizations are still ill prepared, from the lack of a crisis communications plan to executives unsure what their roles are to having a clear idea who their various audience are and who is responsible for them.
This two day workshop is designed to equip any organization’s communications/crisis team on what to expect, what to do, and how to prepare for that dreaded crisis.
Issued on
April 26, 2022
Expires on
Does not expire