
CERTIFICATE OF COMPLETION
This is to certify that
Tan Gui Fang, Joanne
has completed the
BIZ-LMDE Leading and Motivating Difficult Employees
23 - 24 November 2023
Serial No.: 88407916
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course information
Dean and Distinguished Professor
NUS Business School
Head, Executive Education
NUS Business School
Andrew K. Rose
Jai Arya


Tan Gui Fang, Joanne
Equip yourself with a toolkit of strategies and skills to manage and motivate difficult employees.
All of us would have been placed in situations where we have to deal with a challenging colleague, unmotivated subordinates, difficult bosses and/or customers.
This short course aims to help you:
Understand what makes individuals challenging to work with
Develop an awareness of the individual's role, management styles and reward systems in the workplace
By the end of the course, you will be equipped with a toolkit of strategies and skills to manage and motivate difficult employees.
Issued on
December 1, 2023
Expires on
Does not expire