
CERTIFICATE
OF COMPETENCE
This is to certify that
GRACE SEOW SU FONG
has completed the
Crisis Communication
Masterclass
(Synchronous e-learning)
20-21 October 2022
Prof Audrey Yue
Head of Department
Department of Communications and New Media
Serial No.: 64597211

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certificate & view
course information

GRACE SEOW SU FONG
With social media, global 24/7 news and a more engaged public, organisations find themselves having to deal with issues and crises in the public eye more than ever before. Managing these situations satisfactorily can mean the difference between survival of the brand. However too many organisations are still ill prepared, from the lack of a crisis communications plan to executives unsure what their roles are to having a clear idea who their various audience are and who is responsible for them.
This two day workshop is designed to equip any organisation’s communications/crisis team on what to expect, what to do, and how to prepare for that dreaded crisis.
Issued on
December 16, 2022
Expires on
Does not expire