
Certificate of Completion
awarded to
Phua Wan Lin
for attending and completing
Leading and Motivating Difficult Employees
9 - 10 March 2021
_____________________________
Andrew K. Rose
_____________________________
Jai Arya
Dean and Distinguished Professor
NUS Business School
Head, Executive Education
NUS Business School



Phua Wan Lin
Equip yourself with a toolkit of strategies and skills to manage and motivate difficult employees.
All of us would have been placed in situations where we have to deal with a challenging colleague, unmotivated subordinates, difficult bosses and/or customers.
This short course aims to help you:
Understand what makes individuals challenging to work with
Develop an awareness of the individual's role, management styles and reward systems in the workplace
By the end of the course, you will be equipped with a toolkit of strategies and skills to manage and motivate difficult employees.
Issued on
March 12, 2021
Expires on
Does not expire